Salam and Hello! How are you today?
You can ask INHANNA any questions from this portal by submitting a ticket. Even though INHANNA is famous for our fast reply and superb customer service ;-) , you can also check most of the questions from our customers here to save even more of your precious time!
Here you go.
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Questions |
Answers |
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OMG! Your collections are all beautiful!! How do I buy INHANNA collections? - Fatimah from Kota Tinggi, Johor |
You can buy our collections directly from INHANNA website www.inhanna.com or contact us here INHANNA Help Center, and our sales customer service will help you to place an order. You can also find us at Zalora, Lazada and Shopee! |
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I am excited and want to speak to someone! I have many questions to ask! How do I contact INHANNA? - Siti from Jerantut, Pahang |
Click below to submit a ticket and ask any questions, purchase from us, complaint our products or services, compliment us or tell us anything in your mind You can also contact us below Whatsapp: 010-652 8262 email: cs@inhanna.com |
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I never buy from an online store and pleaseee, don't ask me to try! I will buy wherever I want to! so.. Can I buy INHANNA collections from the INHANNA physical store? - Mira from Kota Damansara, Selangor |
We are very sorry. Since COVID19 started, we closed our physical store, and even before, our ONLINE store and delivery team are very reliable and efficient! Even if you don't like your item, you can return it to us. Please check our Return Policy! Now we have also enhanced our customer service and sales system so we believe you should.. errr.. try to shop online? |
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I bought a baju kurung for my wife, I bet she will ask me about it every hour! How long will you deliver my order? - Faizul from Melaka |
1- Ready stock product will be shipped out within 1-2 days the order has been made and the payment has been accepted by us unless specified differently on the product description/note. 2- We also offer pre-order product and the delivery is stated on the product description/note 3- Poslaju and Ninjavan delivery will take 2 -3 business days to arrive to Malaysia address |
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I just purchased my item a few minutes ago but can't wait any longer. Can I collect my ordered item from the INHANNA warehouse? - Amal from Nilai |
Sure, you can come and collect your item from our warehouse address below. However, please let us know first before you come so that we can confirm that your item is ready INHANNA SDN BHD Block A-12-G, Jalan Zuhal U5/178, Seksyen U5, 40150, Shah Alam, Selangor. |
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Bonjour INHANNA! It's a Baju Kurung trend here in France! Do you ship overseas? - Alin from Paris |
Yes. We ship to the entire world. The shipping price will automatically be stated in your cart based on delivery location and item weight. If you find that the country you would like to ship to is not available, please contact us here. We will give you shipping options and rates. We will be using Poslaju, Ninjavan or SF Express depending on location and courier availability. International delivery will take 5 to 14 business days to arrive
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I want to know when you ship out my order so I can wait at my front door. How do I check my Order Status? - Intan from Shah Alam |
You will receive an email from Inhanna when we have received your order. We will also email you an update when your order status changes. The status changes when we start preparing your order for delivery and when your order has been picked up by the courier. You can also check your current status from our website Inhanna.com. If you have logged in to the website, you can simply click here https://www.inhanna.com/profile-history to view your order status. |
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My hip increased a few days ago, now I can't fit my Baju Kebaya. How do I return my order? - Erin from Kuantan |
Sure can return your order. Please read our return policy in the link below |